The Freedom of Information (FOI) process falls under either the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) or Personal Health Information Protection Act (PHIPA)
Before submitting your request, you should contact either the Risk Management Specialist or Communications & Executive Coordinator (if your request is for general or personal information records) or the Deputy Chief of Professional Standards - Paramedic Services (if your request is for personal health information) to determine whether it is necessary to submit a request.
How to Request Information (Public)
You can request access to records that contain general information, personal health information and/or personal information by submitting:
If you are requesting records about yourself, please include a photocopy of a piece of identification (i.e. driver’s license) bearing your signature. This will allow DNSSAB staff to verify your identity and ensure your personal information or personal health information is not disclosed to someone other than yourself.
If you are acting as an agent on someone else’s behalf (an authorized party), please include a Consent to Release Form from that the named individual signed and dated within the last year, authorizing you to act on their behalf, as well as a photocopy of the named individual's identification bearing a signature for verification purposes.
If you are an estate trustee or the person who has assumed responsibility for an estate, please ensure to provide appropriate documentation to confirm role, which may include any of the following: a certificate of appointment of estate trustee issued by the court, court order, affidavits, receipts, or any other documentation that can demonstrate that you have assumed responsibility of the estate, such as managing the deceased's financial affairs, paying debts, arranging the funeral, or distributing assets to beneficiaries.
Processing Time
Except where an extension is necessary, all MFIPPA requests will be completed within 45 business days from the date of payment receipt.
MFIPPA Fees
Note that FOI Requests that fall under MFIPPA (i.e., general or personal information records) require payment of the $5.00 mandatory fee before request will be actioned. Furthermore, there could be additional fees related to any MFIPPA request - click here for the Summary of Fees or review them on the FOI Request Form (page 4).
For all payment of fees, DNSSAB accepts debit/cash or cheque as payment as follows:
How to Submit your Request
By Mail: Completed copies of the FOI Request Form can be mailed as follows.
Attention: Risk Management Specialist
District of Nipissing Social Services Administration Board
200 McIntyre Street East, North Bay ON P1B 8V6
By Email: Completed copies of the FOI Request Form can be emailed to risk@dnssab.ca.
By Location: Completed copies of FOI Request Form can be dropped off at any of DNSSAB's locations—see this link for all locations.
For Law Enforcement
If you are law enforcement, please print and submit your request using the Law Enforcement FOI Request Form