Données ouvertes des services paramédicaux

Services paramédicaux du district de Nipissing

Portail des données ouvertes

The District of Nipissing Social Services Administration Board (DNSSAB) is responsible for Paramedic Services throughout the district. In December 2022 DNSSAB initiated a direct delivery model delivering Paramedic Services directly across the district. Prior to this Paramedic Services was contracted to three separate organizations. The District of Nipissing Paramedic Services respond to approximately 20,000 calls annually.

 

Notre engagement envers les communautés que nous desservons en offrant le service d’ambulance terrestre est le suivant :

  1. N’utiliser que du personnel qualifié conformément à la Loi sur les ambulances et ses règlements, aux normes de soins de base (Basic Life Support) et avancés (Advanced Life Support) lorsque le volume d’appels le prescrit.
  2. N’utiliser que des véhicules conformes aux normes actuelles « Normes provinciales de l’Ontario pour les ambulances et les interventions d’urgence ».
  3. Veiller à ce que tout le personnel sur place réponde aux appels de priorité 3, 4 et 8 dans un délai de 2 minutes.
  4. Veiller à ce que tout le personnel en disponibilité réponde aux appels de priorité 3, 4 et 8 dans un délai de 10 minutes.
  5. Veiller à ce que tous les autres appels soient traités dès que les ressources disponibles le permettent.
  6. Surveiller en continu les temps de réponse conformément à notre plan de déploiement et respecter les normes en vigueur.
  7. Veiller à ce que les soins aux patients soient fournis conformément aux normes établies dans les « Normes de soins aux patients Basic Life Support et Advanced Life Support » actuelles, ainsi qu’aux exigences de l’hôpital de base local.
  8. Compléter les ressources d’ambulance terrestre par une intervention d’une équipe d’intervention d’urgence (Emergency First Response Team) dans les zones où ces équipes sont en place.
The dashboard shows the number of 911 ambulance calls in Nipissing District, based on the time the call was received (T1) at the Central Ambulance Communication Centre (CCAC). Depending on the location and priority of the call, the CACC dispatches the call to the appropriate ambulance station or other first responder (see below):

Nipissing Paramedic Services Stations: There are five ambulance stations in Nipissing District. Three of these are located in the district's urban areas (North Bay, Sturgeon Falls, and Mattawa) and two are located in the district's rural-most areas (Temagami and Whitney).

Other paramedic services (outside Nipissing District): As per provincial legislation, the ambulance that is closest to the scene responds to the call. Thus, when Nipissing paramedic resources are unavailable or not closest to the call, other paramedic services from outside the district (and closest to the call) respond (e.g. Parry Sound District EMS).

Emergency First Response Team (EFRT): Although not shown separately in the data, there are also four EFRTs operating in Nipissing District. These teams are comprised of volunteer first responders who assist with emergency calls in rural areas.

Data source: Ontario MHLTC Ambulance Dispatch Reporting System (ADRS), Summary Of All Pickups; Dashboard: DNSSAB
Priority 1&2 (Non-Urgent): routine calls that may be delayed without being detrimental to the patient (e.g. minor injury) or calls that can be scheduled for a specific time (e.g. inter-hospital transfer).
Priority 3 (Urgent): perform call without delay (serious injury or illness).
Priority 4 (Emergent): perform call immediately (life or limb may be at risk).
Priority 8 (Incident/ Coverage Stand-by): standing-by for incident dispatch or to provide area coverage/ receive further call reassignment.
Who does the DNSSAB provide service to?
Nipissing Paramedic Services’ provides Non-Emergency transportation to our residents when the decision has been made that the ambulance is the best method of transportation because of the patient's condition. However it must be recognized that, even with these additional resources, we can only move non-emergency patients when the use of our limited resources will not jeopardize our prime mandate of emergency medical coverage.
The District of Nipissing Paramedic Services’ provides land ambulance care to the sick and injured at a primary care level and advance care level primary focus is to provide professional & medically proven health care to the communities that we serve. The provision of services is contracted out to qualified providers that are licensed by the Ministry of Health to provider high quality services. We border with Manitoulin/Sudbury, Timiskaming district, Parry Sound, Renfrew County of which we have successfully negotiated cross border agreements assuring seamless primary care to all citizens in our district.

Calls for Service

What are Emergency Calls?

The prime mandate of Nipissing Paramedic Services’ is to provide emergency medical care and transportation to the residents and visitors of the Nipissing District.

What are Non-Emergency Calls?

The Nipissing District has many people who are either admitted to or live in a healthcare facility. These people are often in need of healthcare procedures and/or consultations that regularly require them to travel to their local hospital for treatment or to other institutions outside the district for more specialized treatment or consultation. An ambulance should only be the method of choice for moving someone where:

  • the situation is an emergency
  • there is a need for a stretcher and the person is medically unstable and in need of an escort
  • a medical professional has determined that an ambulance is the most appropriate option to transport the patient.

Alternatively patients can be moved by an accessible taxi, family members, a transportation service offered by a volunteer organization or a private medical transport service, where available.

What is Interfacility Patient Transportation?

In Nipissing District, there are residents admitted to hospital, or who reside in a designated healthcare facility. These patients/residents may require diagnostic procedures or interventions that can’t be managed in their facility, and as such requires travel to other institutions within or outside the district. Legislation dictates that an ambulance should only be the method for moving someone where the person:

  • have suffered a trauma or an acute onset of illness either of which could endanger their life, limb or function, or
  • have been judged by a physician or a health care provider designated by a physician to be in an unstable medical condition and to require, while being transported, the care of a physician, nurse, other health care provider, emergency medical attendant or paramedic, and the use of a stretcher; (“ambulance”)

Alternatively, patients/residents can be transported by an accessible taxi, accessible transit systems, family members, a transportation service offered by a volunteer organization or a private medical transport service.

Nipissing Paramedic Services’ provide Non-Urgent transportation to our residents when the decision has been made in a legislatively compliant manner, however, it must be recognized that non-urgent interfacility transportation will not be managed where such assignments would jeopardize the primary mandate as an emergency response agency.

Informer et protéger nos communautés

Chaque semaine, les ambulanciers paramédicaux des services EMS de Nipissing et Parry Sound signalent les incidents liés à la drogue et à l’alcool dans un système sécurisé. Les organismes communautaires partagent également des informations lorsqu’ils entendent parler de surdoses ou de mauvaises réactions à des substances — y compris les opioïdes, l’alcool ou d’autres drogues.

Ces données sont examinées et résumées chaque semaine par le Bureau de santé du district de North Bay Parry Sound. Si des tendances inhabituelles ou des hausses sont détectées, le Bureau de santé peut émettre des alertes ou collaborer avec des partenaires locaux et des Premières Nations pour intervenir rapidement et efficacement.

Le Bureau de santé du district de North Bay Parry Sound maintient un tableau de bord public qui suit en temps réel les données sur les surdoses et les réactions négatives aux drogues, selon les rapports des services d’urgence et des organismes locaux.

Ensemble, nous pouvons rester informés et contribuer à la sécurité de nos communautés.

👉 Consultez les données les plus récentes sur le tableau de bord du Système d’alerte précoce des surdoses de Nipissing-Parry Sound ci-dessous (s’ouvrira dans une nouvelle fenêtre).

 

NBDHU Dashboard

 

Signaler une surdose/réaction négative à un médicament sur www.myhealthunit.ca/reportanoverdose. Enregistrez le lien sur votre bureau ou dans votre dossier favori pour un accès rapide et facile.

Il est important de noter que les données recueillies par le système d’alerte précoce des surdoses peuvent ne pas représenter un portrait complet des surdoses liées aux drogues dans nos communautés. Certains organismes locaux, services d’incendie, hôpitaux et détachements de police ne peuvent pas contribuer régulièrement à ce système. Pour obtenir des renseignements supplémentaires concernant la surveillance des opioïdes en Ontario, veuillez consulter l’outil « Substance Use and Harms » de Santé publique Ontario ainsi que l’outil « Opioid Indicator » du Réseau ontarien de recherche sur les politiques en matière de drogues (ODPRN).

Contact

Équipe du portail de données ouvertes
dataportal@dnssab.ca