Additional Supports and Services available to participating adults.
The Ontario Works Action Plan is designed to support you every step of the way as you work toward greater stability, independence, and long-term well-being. Whether you're searching for a job, exploring housing options, returning to school, or building new life skills, your Case Manager will be your trusted guide throughout the journey. Together, you’ll develop a personalized Action Plan based on your individual needs, goals, and circumstances. But the support doesn’t stop there—Ontario Works helps you connect to a wide network of community resources and services that are essential for progress and personal growth.
These connections may include:
• Employment services like resume writing, interview preparation, and job matching
• Education and training programs including literacy, language classes, or skills upgrading
• Housing and shelter support to help you find or maintain stable housing
• Mental health and substance use services for counseling, treatment, or wellness support
• Healthcare services, including help accessing medical professionals, dental care, and assistive devices
• Childcare resources to support parents while attending school, training, or employment
• Legal supports such as tenant rights assistance or help with family matters
• Cultural, newcomer, and Indigenous services tailored to diverse needs and backgrounds
• Community organizations offering food programs, clothing, parenting supports, and crisis assistance
The Ontario Works Support Centre is located on the first floor of North Bay City Hall at 200 McIntyre Street East, and is open Monday to Friday from 1:00 to 4:00 p.m. Our knowledgeable staff are here to help every step of the way—whether you need assistance filling out forms and applications, gathering documents for your Ontario Works file, connecting to local services, or joining workshops and information sessions. We encourage you to drop in and explore the supports available. For upcoming workshops and events, visit our Calendar of Events (coming soon) to stay informed and get involved.
Your Action Plan is flexible and evolves as your situation changes. The goal is to ensure you're always connected to the right support at the right time, so you can move forward with confidence.
Click on the view Calendar link below to view when community partners are on-site.
Ontario Works is here to walk with you -
not just to provide assistance, but to connect you with the community resources that empower you to succeed.
Your Case Manager will help determine what supports you are eligible for and how to apply, ensuring the assistance you receive aligns with your goals.